Adani Group’s

As Adani expanded, the need for integrated IT solutions became more pressing. They faced challenges in managing complex IT infrastructures, automating workflows, and ensuring compliance with industry standards. Given the diversity of its businesses, Adani needed skilled engineers to standardize IT processes, monitor infrastructure performance, and improve service reliability using DevOps and ITSM solutions.

Supersourcing’s Solution: DevOps and ITSM Experts for Streamlined IT Operations

Supersourcing collaborated closely with Adani, providing a dedicated team of DevOps and ITSM experts who could handle complex, multi-faceted IT requirements across Adani’s business verticals.

• Implementing DevOps for Continuous Integration and Delivery Supersourcing provided engineers skilled in CI/CD pipelines, containerization, and cloud infrastructure management. They worked to automate Adani’s application deployment processes, ensuring smoother software rollouts and minimizing downtime. DevOps practices enabled Adani’s IT teams to deploy updates seamlessly, allowing them to address operational needs in real time.
• Optimizing IT Service Management with ITSM Tools To standardize IT service processes, Supersourcing’s team introduced ITSM frameworks tailored for Adani’s operations. They implemented automated ticketing systems, incident response protocols, and knowledge bases that supported self-service for users. This approach not only improved response times but also reduced the dependency on manual IT interventions.
• Scalable Infrastructure for Future Growth Supersourcing’s team helped Adani transition to a scalable cloud infrastructure, enhancing its ability to accommodate growth across different sectors. This infrastructure allowed Adani to standardize IT practices across its diversified units, ensuring streamlined processes and consistent performance metrics.

• 50% Reduction in Deployment Time: The introduction of DevOps pipelines reduced software deployment time, ensuring that critical updates were rolled out efficiently.
• Improved Service Delivery: With ITSM automation, incident resolution times decreased, enhancing service quality and improving end-user satisfaction.
• Scalability for New Business Units: The cloud-based infrastructure provided the flexibility needed to support new business units, promoting growth without compromising operational efficiency.