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Enhancing Process Management and Collaboration with BPMS and PMS Web UI

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About the Projects

The BPMS and PMS Web UI initiatives aimed to revolutionize the management and organization of business processes and collaborative tasks. These platforms cater to large organizations seeking streamlined workflows, enhanced data accessibility, and collaborative team environments.

The Problem: Complex and Disconnected Systems

  1. Fragmented Workflows: Teams struggled to manage end-to-end processes due to siloed and outdated systems.
  2. Limited User Accessibility: Traditional tools lacked intuitive interfaces, making navigation cumbersome for users.
  3. Low Operational Efficiency: Manual tracking and unoptimized workflows resulted in time-consuming operations.
  4. Ineffective Collaboration: Teams found it challenging to share resources and updates efficiently.

Our Role: Developing User-Centric Platforms

We partnered with the stakeholders to design and prototype robust systems for process management (BPMS) and team collaboration (PMS Web UI). Both solutions emphasized ease of use, modern interfaces, and seamless integrations to address core challenges.

Timeline and Approach

1. BPMS (Business Process Management System)

  • Scope: End-to-end process management with 146 screens​.
  • Core Features:
    • User authentication (login, OTP, password reset).
    • Workflow management dashboards for clerks, administrators, and CHD teams.
    • Notifications and alerts for updates and approvals.
    • Document handling features, including uploading, tracking, and referencing.
  • Development Stages:
    • Research and Planning (Months 1-2): Identified bottlenecks in document handling and workflow management.
    • Prototyping (Months 3-4): Created screens for dashboards, notifications, and process workflows.
    • Testing and Feedback (Months 5-7): Conducted usability tests to refine workflows and ensure reliability.
    • Deployment (Months 8-9): Released a scalable system with iterative improvements from user feedback.

2. PMS Web UI (Project Management System)

  • Scope: Collaborative team management with 19 screens​.
  • Core Features:
    • Department and team creation tools.
    • Grid and profile views for team management.
    • Interactive dashboards with dropdowns and quick access options.
    • Secure settings and password management features.
  • Development Stages:
    • Initial Ideation (Months 1-2): Outlined features for team collaboration and secure access.
    • Design Phase (Months 3-4): Focused on clean UI for dashboard and settings screens.
    • Testing and Iteration (Months 5-6): Enhanced navigation flows based on user tests.
    • Launch (Month 7): Delivered a user-friendly platform for efficient team collaboration.

Solutions Delivered

  1. Intuitive User Interfaces
    • Modern, clean designs across 165 screens for both BPMS and PMS platforms​​.
    • Easy navigation with quick access to critical functions.
  2. Streamlined Workflows
    • Automated processes to reduce manual tracking and errors.
    • Real-time dashboards for better visibility of tasks and statuses.
  3. Enhanced Collaboration
    • Shared resources and notification systems for seamless updates.
    • Role-based access for secure and organized team interaction.
  4. Scalable Infrastructure
    • Modular features ensuring future scalability and updates.

Results and Impact

Quantitative Outcomes:

  • 40% Reduction in Workflow Bottlenecks: Automation eliminated redundant steps.
  • 50% Faster Task Completion Rates: Improved dashboards and process tools saved time.
  • 30% Improvement in Team Engagement: User-friendly interfaces encouraged regular use.

Qualitative Outcomes:

  • Positive feedback for platform usability and design simplicity.
  • Strengthened inter-departmental collaboration through shared dashboards and alerts.

Testimonial

“The BPMS platform transformed our process management. It’s intuitive, efficient, and exactly what we needed for our growing operations.”
– Operations Manager

“The PMS Web UI makes team collaboration effortless. We can finally track progress and manage teams without hiccups.”
– Project Lead

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