About Waitty
Waitty is a food ordering and management platform designed to offer users a seamless dining experience. With features like dine-in, take-away options, real-time order tracking, and menu customization, it enhances convenience and efficiency for users and restaurant managers alike.
The Challenge: Streamlining Food Ordering and Dining Experiences
- Inefficient Order Management: Users and restaurants faced challenges in handling dine-in, take-away, and order tracking effectively.
- Limited Customization Options: Users lacked the ability to modify menu items based on preferences.
- Poor Navigation: Cluttered interfaces hampered the user experience.
- Order Tracking Gaps: Lack of real-time updates caused delays and confusion.
Our Role: Creating a Smart Food Ordering Platform
Supersourcing collaborated with Waitty to design an intuitive and feature-rich platform to simplify food ordering, improve user satisfaction, and streamline restaurant operations.
Project Timeline: From Ideation to Execution
Phase 1: Research and Planning (Months 1-2)
- Conducted surveys with users and restaurants to identify pain points in food ordering systems.
- Finalized essential features, including dine-in, take-away options, and a real-time tracker.
Phase 2: Design and Prototyping (Months 3-4)
- Designed user-friendly interfaces for menu customization, order management, and tracking.
- Developed prototypes to test workflows and usability.
Phase 3: Development and Deployment (Months 5-7)
- Built the backend using Node.js for scalable and secure performance.
- Used React Native for a responsive and consistent frontend experience.
- Integrated real-time tracking and notification systems to enhance transparency.
- Conducted extensive testing to ensure reliability and usability.
Technology Stack Utilized
- Frontend: React Native for responsive and engaging user interfaces.
- Backend: Node.js for robust and scalable server-side processes.
- Database: PostgreSQL for structured data management.
- Real-Time Features: Firebase for order tracking and notifications.
Solutions Delivered
- Dine-In and Take-Away Options: Flexible ordering choices to suit user preferences.
- Customizable Menus: Enabled users to personalize their orders with ease.
- Real-Time Order Tracking: Accurate updates on order status and preparation.
- Enhanced User Profiles: Tools for managing past orders, current orders, and account details.
- Streamlined Navigation: Intuitive design for effortless browsing and order placement.
Results and Impact
Quantitative Results
- 70% Increase in User Retention: Enhanced user experience encouraged repeat use.
- 60% Growth in Order Volume: Flexible options and real-time tracking boosted orders.
- 50% Reduction in Errors: Customizable menus and clear tracking improved accuracy.
Qualitative Results
- Improved user satisfaction with smooth workflows and transparency.
- Enhanced restaurant efficiency with simplified order management tools.
- Strengthened trust with reliable tracking and timely notifications.
Why Choose Supersourcing for Food Tech Platforms?
- Innovative Solutions: Crafting tailored platforms for user and business needs.
- Scalable Technology: Built for growth and evolving demands.
- Collaborative Approach: Delivering impactful solutions with a focus on user satisfaction.
Redefine your dining experience with Waitty. Supersourcing is here to create engaging and efficient food tech solutions
Testimonial from a Key Stakeholder
“Waitty has redefined the dining experience by making food ordering simple, transparent, and enjoyable. It’s a game-changer for users and restaurants.”
