Supersourcing Logo

Good news! Supersourcing has recently closed a massive seed fund to help us serve you better.

Supersourcing
  • App Development
  • Step by Step Guide to Build A Comprehensive Restaurant App in 2020

Step by Step Guide to Build A Comprehensive Restaurant App in 2020

Share on facebook
Share on twitter
Share on linkedin
Restaurant App

The evolution of trend in restaurant apps is rapidly growing. Soon, people are going to forget the days of hassle in making advanced appointments and booking by calling.

Now, both the simplest and complex operations can be performed with just a click of a button or a simple tap on the phone screen. These changes are making the need for restaurant apps very crucial among the business owners and customers. So, to make your business successful now, having a food ordering app or restaurant booking app is becoming mandatory for restaurant businesses.

Many restaurants are also there who are eagerly looking to build an efficient online food ordering app. This is to regain the pace of their business by providing the best food app for their customers. If you are a restaurant owner or manager, a feature-rich mobile food ordering app offers benefits that can help you satisfy your customer base and expand your business successfully.

Mobile apps are more intuitive as compared to the website and allow customers the ability to choose their favorite item from the provided digital restaurant menu app and place the order instantly in just a few steps.

Restaurant App

Source: Rawpixel Website

So the majority of restaurant owners are likely to go for an online food order app and look for good developing companies for assistance to build the app. For those who are looking for a guide to build the restaurant app and make the budget, you can go ahead with this blog to update your learnings while building the best food app.

Mobile applications have become a one-stop solution for restaurants to cater to all customer needs. Let us move ahead and learn how a restaurant app can be built easily in 2020.

What solutions does a Mobile Restaurant App provide?

It is not such an easy task to come up and build a mobile app. It requires a lot of research and analysis before reaching out to any development agency. Only thorough research can assure the quality of the restaurant app development and its success in the market.

Restaurant App

Source: Rawpixel Website

Being in a tech-savvy generation, time is more valuable than money. As they say, “Time is Money.”

It is very apt for a career-driven society, where people used to value their time more than money, and the quality of service in a food ordering app represents more about the place than the food they offer.

Customer-centric restaurant booking apps have to adapt their business model after the analysis of customer demand and market trends. These activities could fulfill the needs of your customers and utilize the restaurant app to their benefit.

Essential Features to Develop a Successful Food Ordering App

To build a successful restaurant app requires a lot of features and functionalities to be added into it. Each feature is vital and plays an essential role in fulfilling the customer’s demand and making it the best food app available in the market.

The Restaurant App is a combination of three apps: User Application, Admin Application, and Delivery Driver’s Application. Each app requires specific features in it to deliver the best food app.

1. Customer Application

Restaurant App

Source: Rawpixel Website

The customer application is the most crucial building block of a restaurant app. Hence, it requires sheer precision while developing and facilitating users as much as possible.

A user-friendly environment and easy to access app is needed to build the quality food ordering app. The customer application in the restaurant app requires the following features to be in it.

a. User Profile

Every user requires a separate account to perform his/her activities and save the personal details once, and that’s it. User Profile adds a personal touch and improves the user experience as well.

The user can also create their profile through social media accounts and build the user profile instantly.

b. Search Filter

Search feature is a very appropriate and important feature to improve the user experience. It will make everything handy for the user as it will make it easier to navigate things.

The user can easily explore restaurants, hotels, cafes, bars, or cuisines, based on their location. The food ordering app with search features makes the whole process quite easy.

c. Order Placement

Try to make it easier for customers to place their orders just with a few simple taps. It also provides a secure and intuitive navigation to the user, which leads them directly to the check-out procedure with an easily understandable procedure.
For example, allow the user to select and add their favorite dish through an ‘add to order’ functionality. After that, lead them towards the final ‘check-out’ and ‘payment’ process through the online food ordering app.

d. Real-Time Tracking

A user should be allowed to track their food order through a geolocation map as Google Maps integration assures customers about the delivery of their order through the restaurant app.

Users can instantly get to know about how much time a driver will take to reach the delivery spot. It is a very compelling feature of an on-demand food ordering app that builds trust among users and the restaurants while in this on-demand service.

e. Real-Time Availability

This feature allows users to check the availability of the tables and the cuisines in different restaurants through the restaurant app Try to build an easy procedure so that the customer can easily book the space or make the food order in just a few simple steps by using your restaurant booking app.

f. Geolocation

Now, almost every application requires Geolocation features, considering the evolving user requirements and additional functionalities. It is a significant and helpful feature in Restaurant App, which helps customers to find or choose the nearest best place for them.

Source: Rawpixel Website

g. Push Notifications

It is a very wonderful feature which use to make customers aware of any type of new services like offers, discounts, instant delivery hours, and many more. Push Notification basically educates the user about these things and tries to drive traffic or attract customers to avail of the limited-time opportunity.

h. Payment Gateway Integration

Provide the facility of a secure payment system by integrating your restaurant app like UberEats or GrubHub with payment gateways like Paypal, Stripe, Braintree, and other local and reliable payment systems.

You can also allow your customer to pay by using their credit/debit card. Always try to provide your customers with multiple payment options to ease their payment process and save their time as well.

i. Review and Ratings

The user review and rating feature are very important for your restaurant apps Users’ genuine feedback will help you to improve your food ordering apps features and services. Always provide your users the ability to rate and review your on-demand food app so that you can look into the loopholes in time.

 

2. Delivery Person’s Application:

Restaurant App

Source: Rawpixel Website

Delivery Person is a physical bridge between the customer, the restaurant, and the restaurant apps. He/She is the only one responsible for making a possible delivery of orders made by the customer. The Delivery person also picks the order request from the specific restaurant or hotel and then delivers it to the provided address.

So, to navigate the progress and activity of the delivery person, an application must be made. This allows the provision of the required details to make the process be completed successfully. Therefore, the restaurant app requires you to build this phase for the delivery person while adding the specific features as well.

a. Signup or Login

To maintain safety and security, it is important to allow the delivery person to access details of the food ordering app only after authenticating his/her identity. For this, you can enable your drivers to signup in the app through social media networks like Gmail and Facebook. Make the login procedure easy by allowing them to enter personal details so they can register in the app quickly.

b. User Profile

Make sure the drivers maintain a complete profile as they provide precise information that includes a photo, name, email address, contact number, and other relevant information. Drivers can keep their profiles updated in the restaurant app.

c. New Order Notification Alert

Drivers must receive push notifications so that they can be informed about any newly assigned orders over the on-demand food delivery app. Even when the food ordering app is closed, they should get a sound notification for the assigned order from the restaurant app.

Source: Rawpixel Website

d. Manage Multiple Deliveries

The addition of multiple delivery management features allows drivers to manage many food deliveries at a time while responding to all the requests that are nearby to other delivery locations. It will increase the efficiency of both the delivery person and the restaurant app.

e. GPS Map Integration

For the delivery person to make a last-minute delivery and to deliver it on time, one should need to choose the shortest and fastest routes to reach the location. This will also help in reaching the correct destination.

 

3. Admin Panel Application:

Restaurant App

Source: Rawpixel Website

Admin is the responsible person who works in the background and establishes communication between the customer and the delivery person. The admin is also the one who keeps an eye on all the activities going on in the restaurant app, while monitoring the performance of each delivery person as well as responding over the user’s feedback as well.

The Admin Panel also requires some mandatory features in the app to carry out the work accurately.

a. Performance Monitoring

Admin monitors the activities of drivers, deliveries, scheduled/canceled orders, and data related to drivers of the best food app All the activities of these members can be easily monitored through the admin panel.

b. Manage Orders

Admin Panel is solely responsible for managing every activity from pickups, for dispatching, and scheduled orders. In this way, the assigned admin of the restaurant app can easily streamline all the orders and deliver them on a timely basis to the respective customers by allotting it to the appropriate delivery person through the food ordering app.

c. Real-Time Updates

Admin receives all the real-time updates and notifications of the food ordering app. It includes delivery drivers and restaurant owners when they update their profile, restaurant information, makes changes in the availability hours, or perform any type of changes related to their personal and sensitive information.

d. Payment and Commission Management

Admin of restaurant apps allows owners to set payment and commission rates while managing it directly from the admin panel with every single partner and make payments.

Benefits of Restaurant App Development for Business Owners

Source: Rawpixel Website

There is nothing wrong with having doubts about the success of your digital restaurant menu app, especially when you are spending such a huge amount of money on it. If you think that your idea of taking the business into the customer’s mobile will help or not, then let’s take a look at the benefits it offers and learn whether it is a reasonable investment for your business or not.

  1. Restaurant App will provide better competitiveness through increased convenience for the customers
  2. Online Food ordering facility will help in gaining customers through app integrated loyalty and rewards programs.
  3. It increases the possibility of gathering information about the client’s preferences and consequently make service more personalized.
  4. It enhances efficiency in the monitoring of shares and special offers.
  5. 25% increased basket size due to in-app ordering options.
  6. On-demand food delivery apps will raise brand awareness.
  7. It provides you extra advertising possibilities.

Define the Target Audience for the Restaurant App

Restaurant App

Source: Rawpixel Website

One of the important and strategic tasks for any business is to define first your target audience to build a successful on-demand food ordering app. You need to precisely know and understand your target audience before making the entry into the business market.

The easiest way is to understand your product and define your target audience, for whom you are building an on-demand food delivery app. All this will help you to promote and market your product effectively and generate revenue.

Ideally, to market and promote your restaurant booking app, your potential customers, location, demographics, interest, and lifestyle are studied. It will help you in creating your marketing strategy and buyer’s persona to grab the attention of your potential customers.

These types of apps are most frequently used by people who are having hectic daily schedules, students living far from home, or young enthusiasts. These types of people and locality, including the city’s trend, can be your easy restaurant app business target.

Not only the big countries like the USA, New Zealand, Singapore, Malaysia, Philippines, UAE, China, and other countries, but also the fast-paced or rapidly developing and evolving countries can also be your easy and best business targets. Countries like India, Russia, Canada, Spain, and other rapidly developing countries can be an easy and good target market to introduce your restaurant booking app.

Study your Competitors to build the Best Food App

Source: Rawpixel Website

After detailed user research, now it is time to research and learn about your enemies. I mean, your market competitors.

“Keep your friends close and your enemies closer.”

To stand out from your competitors in the presence of leading market giants like DoorDash, GrubHub, and Uber Eats, an in-depth research and analysis over their market strategy is critical to get an insight into the features. This will make your presence evident in an instant. It will help you to enhance your feature integration by studying your existing competitor’s apps and their marketing strategies.

The best way to study the competitive market is to learn about the business’s positive and negative aspects. Suppose your competitors are doing branding on social media, then you should also go for the same to promote your restaurant app business.

Marketing or Promotion over social media is an excellent option because most of your target audience is young, and they are all associated and very well familiar with numerous social media platforms. With this, you can also learn about the sponsors and partners of your best food apps competitors in the market.

Find the Best Development Agency/Company to build the Restaurant App

Restaurant App

Source: Unsplash Website

After defining the target market and researching the competitive market, now it is time to build the restaurant app.

It is quite difficult for anyone to look for a right and best app developing agency or company. As there is so much competition in the market, a great number of small and big agencies exist. But, to filter the best is a very tedious and time-consuming job for any business owner.

Therefore, it is essential to consider a few critical points in selecting the restaurant app development agency.

  1. Don’t go only with the brand name in choosing the agency. Huge brand names doesn’t always assure a good quality of service and product delivery.
  2. Always look for the estimated budget from the developing agency, along with the required time.
  3. It would be better to go with a medium-scale yet minimum 3-5 year experienced agency to build the food ordering app.
  4. Don’t go with freelancers for such a huge and quality project. As it is quite a tedious process to manage every individual developer while communicating your requirements to every person individually based on their time availability.
  5. Don’t opt for the new agency or agencies with a small team, as they promise to build your project in comparatively less budget. Choosing the young and in-experienced agency might lead your restaurant apps plan into great danger. Because a majority of them may not be aware yet of resolving complex situations and most of the time, a small team will find it very difficult to meet the shrunken deadline to build the on-demand food ordering app.
  6. Look for the right agency and always look for their previous clients’ feedback to get insight into every agency. Then make your final selection for your online food ordering app
  7. If you have a good budget, then you must go for big and renowned agencies to develop your restaurant booking app. The big companies are equipped with highly skilled and qualified developers. This gives you comparatively much better restaurant app quality, which will help you to attract customers easily.

Highlight the USP of your Restaurant App

Source: Unsplash Website

To make the reach of your restaurant app to a broad audience, then it becomes important to target the appropriate audience and with a unique feature. You can promote your on-demand food ordering app with a unique business strategy and highlighting the most promising features of the restaurant app.

Usually, the restaurant booking apps used to claim that they provide clean and hygienic food and pleasant ambiance in order to attract more customers. But, as a matter of fact, who knows it is real or who has visited the kitchen area of restaurants and hotels.

It is important to present your USP but intelligently. Don’t always follow the trend. Try to find the new feature with which you can promote your business. Like considering the current situation of the world wherein businesses now have evolved their marketing strategies after the impact of COVID 19.

Likewise, with the changing scenario, the USP has to be changed. Always try to provide accurate information to the customers to grab their attention towards your digital restaurant menu app, or any other business you are having.

Just analyze your business and the competitors as well to conclude over the few best features which you can take ahead and market your business. Make it your unique selling point. Attract your customers with the best food app along with the best food as well as your USPs.

Analyze the Required Time and Cost for your Restaurant App

Source: Rawpixel Website

Each app has different features, functionalities, User Interface, designing, and other activities. So, the cost of creating an app varies due to its features and the app’s requirements.

Likewise, the on-demand food delivery app cost also depends upon its functionalities and features that you would like to integrate into your app like UberEats or GrubHub. Along with that, the time required to integrate features in your food ordering app also depends on the complexity of the features.

The monthly or hourly rate of the developer or the agency is also a factor that needs to be considered. All these combined decides the overall cost of the restaurant app development process.

The development cost of restaurant apps will vary depending on both the size of the agency and the app. Though, a full-fledged restaurant app can’t be a small or moderate app.

But, a Moderately Complex Restaurant App will somewhat require about 3 to 6 months of time. On the other hand, a Highly Complex app will require somewhat from 6 months to about a year to build a quality on-demand food app.

Restaurant App

Source: Rawpixel Website

The duties and the required expenses over the Development Team will help you analyze the restaurant app development cost through the table below:

Team Member Duties Monthly Cost
Project Manager Builds the bridge between the team and the client to avoid communication gaps while ensuring the deadlines are met. Free (No extra expenses required)
Developer Develops the app by writing the codes and fixing the bugs. $2000 to $4000 (Depends on Experience)
Back-End Developer Maintains effective and uninterrupted communication between the server and database for the proper functioning of the application. $1500 to $2500 (Depends on Experience)
Designer Responsible for the appearance of the app as well as making sure to provide a user-friendly environment. $1500 to $2500 (Depends on Experience)
Tester Ensures the app performs as per the client’s requirement. Free (No extra expenses required)

 

Not only this, the expense and development work over an app continues on a regular basis to maintain the quality. So you need to be in constant contact with the development team to maintain the restaurant app and new features, which are termed as app updates.

Adding new features and facilitating customers will grab their attention on a regular basis. It also develops the customer’s mind-set to continue using the restaurant booking app facility, who is always ready to provide good services and updates to its restaurant app services as well.

Source: BurstShopify website

Well… If you are having any business idea or like to build the best food app, then we can surely provide you an excellent platform to reach your right destination. For any assistance on converting your business into a digital restaurant menu app, you can contact us during business hours from anywhere. We are here to help and assist you when you need it. We will make sure that we introduce your business plan to the market with a wider audience.

Leave a Reply

Your email address will not be published. Required fields are marked *

Mayank Pratap
Mayank Pratap

Mayank Pratap Singh Top writer at Entrepreneur.com, the startup, Hackernoon, StartupGrind | Helped 500+ founders to build awesome Web & App products, Hire Remote Engineers | 30+ funded, 6 selected in Y-Combinator | More than 50 founders from MIT DeltaV & Harvard innovation lab has used Supersourcing

More From Supersourcing